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Update: Coronavirus COVID-19

Patron Information

March 25, 2020

Update: March 25, 2020 – During this difficult time, the Austin Symphony Orchestra (ASO) is finding ways to stay in contact with their supporters and patrons. In doing so, we have created “The Symphony Rewind” page. This page allows viewers the opportunity to listen and watch past performances as well as enjoy current content from ASO musicians.

Link to page:

Currently there are two videos available for viewing: “Mozart Speaks” from September 9, 2016, and Handel’s Messiah from December 5, 2017.

In addition to this page, we will be posting videos from ASO musicians on social media sites to keep music alive in Austin. The ASO can’t thank everyone enough for their continued support, and they anxiously await to perform again!

March 18, 2020 – The ASO wants what is best for you, our musicians and staff, and so due to the CDC and the City of the Austin’s recommendation of no large gatherings, we will be canceling our April Masterworks “American Landscapes” Concert and the Live Stream we had in place. An email has been sent out to all ticket holders. For more information, click here.

March 16, 2020 – Over the weekend we monitored the local and global situation regarding COVID-19. With the newly released information from the CDC, we are now working towards next best steps and will notify all ticket holders of their options in the coming days. Thank you again for your patience and continued support.

March 13, 2020 – At this time we continue to monitor the local and global situation regarding COVID-19. The health of our audience, musicians, and staff is always of the utmost importance, and so any ASO program changes will be communicated by email and posted on our website at this location. Thank you for your patience and continued support during this unprecedented time.

March 11, 2020 – The Austin Symphony Orchestra (ASO) is committed to the health and safety of everyone at our performances. We are seriously monitoring the global situation, and are monitoring updates from the CDC and the City of Austin.

Long Center for the Performing Arts (LC) is taking extra precautionary measures by providing additional hand sanitizers throughout the building, particularly in high traffic areas. Additionally, LC’s custodial staff is implementing an accelerated cleaning schedule.

The ASO knows our customers are thinking carefully about purchasing tickets for future performances. The ASO cannot offer refunds however we are offering increased flexibility during this time. We are waiving all single ticket exchange fees for performances through May 30, 2020. We also highly encourage those who feel unwell or who may be at increased risk to stay home, and we are happy to make adjustments to any existing tickets. You may email the Box Office at .(JavaScript must be enabled to view this email address) or call 512-476-6064 ext. 3 if you need to exchange tickets for an upcoming performance.

All concerts are currently happening as scheduled. If we receive the recommendation to cancel events, we will prioritize the health of our audience, musicians and staff by implementing and communicating appropriate changes that ensure a safe environment. In the event of a cancellation, we’ll notify all ticket holders by email, phone and/or text at least 3 hours before the concert. The latest updates will be posted here and the ASO’s outgoing voicemail will also be updated if there are any changes to the schedule.